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What is Shammo's "Golden Guarantee"?

Because we are confident in our premium quality, we offer the Golden Guarantee: If you are not completely satisfied with the taste or quality of the product, you can receive a full refund immediately, no questions asked

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What should I do if the order arrives damaged during shipping?

29/4/2023

What should I do if the order arrives damaged during shipping?

Don't worry at all. Please take a photo of the damaged product immediately upon receipt and send it to our customer service. We will instantly replace it or refund you, as your satisfaction is our priority.

Can I visit your showroom to buy directly?

29/4/2023

Can I visit your showroom to buy directly?

We would be honored to have you! Our showroom is located in Bayrampaşa, Istanbul. You are welcome to visit us, taste our products, and see the full collection before purchasing.

Are your honey and natural products free from added sugar?

29/4/2023

Are your honey and natural products free from added sugar?

Absolutely. All our honey varieties are lab-tested and 100% natural with no sugar feeding. Our dried fruits and other products are also free from preservatives and added sugars, making them a healthy choice for your family.

Do you offer wholesale prices or bulk discounts?

29/4/2023

Do you offer wholesale prices or bulk discounts?

Yes, Shammo offers competitive prices for wholesale orders, retailers, and charity distribution. Please contact us directly via WhatsApp to receive our wholesale price list and special offers.

How should I store dates to keep them fresh?

29/4/2023

How should I store dates to keep them fresh?

To maintain freshness and texture, we recommend storing dates in airtight containers in the refrigerator (for daily use) or in the freezer (for long-term storage).